Registering your product with us means extending the warranty from average user's 12 months to 24 months for your Wisfox Products.

Please kindly note that all our products are produced under strict quality inspection. In addition to 30 days money-back
and 12-month worry-free guarantee, if you register on our official website, and become our Wisfox VIP, you will enjoy the
24-month warranty.

Q1: How does customer claim the warranty?
Step1: Please offer your order number from Wisfox Official website or Amazon you bought the products.
Step2: Describe the problems, or upload some photos about the problem, send the issues you claim to support@wisfox.com
Step3: Our support team will reply the issue, offer a solution within 24 hours.

Q2: What isn’t covered by the warranty?
A: The product is over 12 months (over 24 months for Wisfox VIPs) and it is damaged by the customers themselves.

Q3: When does the warranty begin to take effect?
A: It begins the day you place your order.

Q4: What is a valid proof of purchase?
A: You can tell us the order number or send us the screenshot of the order.